Turn Your Worst Nightmare
Into a Success!
Into a Success!
You did what you thought was a good client consultation,
but when the towel came off, your client screams
"NO! That's NOT the color I want!"
Now What?
but when the towel came off, your client screams
"NO! That's NOT the color I want!"
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When the client left the salon, the color was beautiful, but it all faded out. Why?
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What do you do when the client’s haircolor is brassy?
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The client did her own hair using a box from the drugstore or someone else did the haircolor? The result is a disaster! How are you supposed to fix it?
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What do you do to put color back in the client's hair if it's too light?
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Do you know the right questions to ask yourself so you can figure out how to make things right?
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Do you know how to calm your nerves and build your confidence to turn your client's tears into smiles?
What People Are Saying...
You can't run a salon by the numbers: the more customers, the more profit. Each client deserves special treatment. When I made the decision to become a blonde, I wanted others to be green with envy when they saw my great look. Instead I got green hair. I'll never go back to the salon again!. ” --Jackie B., Client, Indianapolis
Curriculum
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1
OOPS! How to Correct Color Mistakes
- How To Navigate
- OOPS! Course Overview
- LESSON 1: INTRODUCTION - What You Need To Know
- LESSON 2: A SPECIAL MAKEOVER – DENISE
- LESSON 3: DENISE'S MAKEOVER RECAP & COLOR PRINCIPLES
- LESSON 4: LEVEL SYSTEM & CONTRIBUTING PIGMENT
- LESSON 5: FORMULATION, HELPFUL HINTS TO CORRECT COLOR & THINGS TO CONSIDER
- LESSON 6: STRAND TESTS
- LESSON 7: PROBLEM-SOLVING
- LESSON 8: LIFESTYLE CAN MAKE A DIFFERENCE & HOW MUCH CHANGE DOES YOUR CLIENT REALLY WANT?
- LESSON 9: CLIENT RECORDS & CLIENT QUESTIONNAIRE
- Join the Awaken Your Beautiful Facebook Group
Frequently Asked Questions
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What is AwakenYourBeautiful.com?
Awaken Your Beautiful is a new continuing education service licensed by the state to do business in North Carolina and to offer a variety of online courses to North Carolina licensees.
Awaken Your Beautiful makes a Certificate of Completion available immediately for you to download, print and submit with your license renewal paperwork.
As an American company, working with beauty professionals--cosmetologists, estheticians, nail technicians--is our only business! -
What makes AwakenYourBeautiful.com unique?
Our partnership with Birds Be Free Foundation, dedicated to helping women in recovery from substance abuse and domestic violence, adds a unique aspect to many of our courses.
Women in recovery receive a free makeover by qualified professionals so they can see the positive physical effects of the healing process within. This, plus interesting subjects developed by experienced professionals, Before & After makeovers, step-by-step techniques and sample formulas to try, make AwakenYourBeautiful.com an exciting, informative and supportive place to be... where we are committed to Creating Beauty, Change and Success. -
Does this course qualify for North Carolina license renewal?
Yes, this course qualifies to fulfill the continuing education requirement for license renewal in North Carolina. Awaken Your Beautiful makes a Certificate of Completion available immediately for you to download, print and submit with your license renewal paperwork.
Working with beauty professionals--cosmetologists, estheticians, nail technicians--is our only business! -
Will there be a test? Will I get a Certificate of Completion?
No, the state where you are licensed does not require a test.
Yes, when you complete the course, you will be able to download and print your Certificate of Completion that you'll need to renew your license. -
How long will it take for me to complete this course? Do I have to take it all at once?
This course is worth 3 credit hours toward your license renewal requirement. The course is divided into lessons so you do not have to complete the course in one session. For example, you can complete two lessons and then come back tomorrow to complete some or all of the remaining lessons.
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Can I take this course anywhere?
YES! All you need is a device like a computer, smartphone or tablet along with internet access to take one of our courses.
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Will this course help me correct a mistake in a red or blonde formula?
Yes, we discuss ways to pick the right shade of red or blonde considering the client's natural level, condition of hair, percentage of gray, skin color, eye color and more. Sample formulas are included in the course that are proven to work.
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What do I do when my client is very unhappy with her haircolor?
First, use the strategies in this course to try and diagnose what went wrong and how you might fix it. You can also ask someone in the salon to help solve the problem. Sometimes, two heads are better than one. Also, the manufacturer of your color line may have a hotline you can call for advice. Don't be shy! Ask for help.
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I've been doing hair for a long time and I'm still in the back room praying the color looks good. Will this ever change?
Lucinda says: "I've been a beauty professional for over 30 years and there are still times that I'm right there with you, praying a service works the way I plan. It's important to keep learning about color. I think the foundation of doing great color is the client consultation, mixing the right formula and taking your time to avoid a mistake."
Meet Your Instructor
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Vice President of Education
Awaken Your BeautifulLucinda Crowe-Layne
Lucinda has been a licensed cosmetologist for over 30 years and a licensed instructor for 20 years. She owned her own salon, As the Crowe Flies, for more than 20 years and sold it to a wonderful creative and experienced cosmetologist who is thrilling her former clients with great styles and service while building the business.
Then she began her career as an educator as Aveda Institute, Indianapolis, Indiana. Her goal is to bring real life experiences to new stylists entering the profession she passionately loves.
Six years ago, she founded Birds Be Free Foundation to help women in recovery from substance abuse and domestic violence. Part of that work is to give women free makeovers so they can see in the mirror the beautiful changes they are working hard to make inside.
After traveling the country for six years teaching and doing platform work for Clairol Professional, she continues holding classes for Awaken Your Beautiful where she is Vice President for Education.
WHAT THEY'RE SAYING ABOUT LUCINDA!
"Lucinda, it has been great getting to know you and hear you speak. Your passion really shines through in the messages you share. Keep up the amazing work!"
--Robert Stuberg, Author, Coach, Speaker and Consultant
"Lucinda is an amazing community leader and business person! During the four years she did my hair, I knew everything I said would stay in confidence. She encouraged me through career changes, divorce and handling my son’s bout with addiction. If says she is going to do something, her word is gold. She is a role model to many women and has been an inspiration to me."
--Susan Burterbaugh, General Sales Manager, WISH-TV/Nexstar Broadcasting
Special Partnership
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Birds Be Free Foundation
Awaken Your Beautiful has joined with Birds Be Free Foundation to feature the women it helps who are in recovery from domestic violence and substance abuse situations. Part of the foundation’s work includes a makeover so the victim can see the positive physical effects of her recovery and healing process. The women who appear in Awaken Your Beautiful courses believe that by telling their stories, they may help someone else. In addition, details about the makeovers may inspire professional cosmetologists as well.